Top Tips for Using eSIM on Android Devices

Author

Uliana Aitakayeva

Published on

Dec 3 2023

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If you're tired of swapping out physical SIM cards every time you change carriers or travel abroad, eSIM technology is here to make your life easier. An eSIM, or embedded SIM, is built right into your device, allowing you to connect to cellular networks without the hassle of a physical SIM card. It’s a feature supported by many modern Android smartphones, and it comes with plenty of perks — like the ability to store multiple carrier profiles in one place.

So how can you make the most of your eSIM on Android phone? Here are some practical tips to help you get started.

Preparing Your Device

A Samsung Galaxy device showing an active eSIM cellular plan on the screen

Checking eSIM Compatibility

Before getting started with eSIM, it’s essential to confirm that your Android device offers eSIM support. While most newer Android models include this feature, it’s always a good idea to double-check before proceeding. You can verify eSIM support by reviewing your device’s specifications on the manufacturer’s website or by checking the user manual that came with your phone. If you're still unsure, reaching out to customer support for your device’s brand can provide confirmation. Ensuring compatibility will save you time and avoid potential frustrations later on, as not all devices, especially older models, support eSIM technology.

Updating Your Android OS

To make sure you get the best performance from your eSIM, keeping your Android operating system up to date is crucial. System updates frequently include important enhancements, security patches, and bug fixes that can improve the functionality and stability of eSIM features. Regularly checking for updates ensures that your device benefits from the latest improvements and fixes that could enhance eSIM performance.

To check for updates, go to Settings > System & Updates > System Update, and follow the prompts to install any available updates. By staying current with these updates, you help ensure that your device operates smoothly and that all features, including eSIM, function as intended.

Setting Up eSIM

How to Add an eSIM Profile

Setting up an eSIM profile on your Android device is a relatively simple process, but it's important to follow each step carefully to ensure everything is configured correctly. Let’s go through a simple breakdown to help you get started

  1. Access Settings on Your Device
    Start by opening the Settings app on your Android device. This is where you’ll manage all of your network and connectivity options.

  2. Navigate to Network & Internet or Mobile Network
    Look for the Network & Internet or Mobile Network option in the settings menu. Depending on your device and Android version, the exact wording might vary, but it should be related to network settings.

  3. Tap on SIM Manager
    Now, you’ll need to find the SIM Manager (sometimes referred to as SIM card manager or SIM Management, depending on your device).

  4. Add Carrier or eSIM
    Tap on Add Carrier or Add eSIM. This option allows you to start the process of adding a new eSIM profile. If you don’t see these options, make sure your device supports eSIM.

  5. Scan the QR Code or Enter Activation Details
    You’ll need to follow the instructions provided by your carrier to add the eSIM profile. Typically, this involves scanning an eSIM QR code provided. Open your camera app or QR code scanner within the settings menu to scan the code. Alternatively, if you’re given manual activation details (like an activation code or URL), enter these details as prompted.

  6. Confirm and Install the eSIM Profile
    After scanning the QR code or entering the details, your device will begin the installation process. Follow any additional prompts to complete the setup. This might include verifying your account information or confirming your plan details.

Activating Your eSIM Plan

Once your eSIM profile is successfully added, the next step is to activate it to start using it. Here’s how to ensure that your eSIM is fully activated:

  1. Select Your eSIM Profile
    Head back to the Network & Internet or Mobile Network settings, where you should now see your newly added eSIM profile listed. Simply select it to start the activation process. If you’re using a Global YO eSIM, it will activate automatically as soon as you connect to the destination network.

  2. Follow Carrier Instructions
    Some carriers may provide specific instructions for activation. These instructions might include steps such as confirming your plan details, setting up your data usage preferences, or restarting your device. Make sure to follow these instructions carefully to complete the activation process.

  3. Verify Activation
    Once you've completed the activation steps, make sure your eSIM is working properly by checking your network connection. You should see your carrier’s name displayed on your device, and you should be able to use data or make calls according to your plan.

Managing eSIM Profiles

Switching Between eSIM and Physical SIM

If your Android smartphone supports both eSIM and physical SIM cards, you have the flexibility to switch between them based on your needs. This is particularly useful if you want to use separate plans for different purposes or if you’re traveling and need to switch to a local SIM card. Here’s how you can easily manage this:

  1. Access the Settings Menu
    Start by opening the Settings app on your device. This is where you’ll find all the network and connectivity options.

  2. Navigate to Network & Internet
    Select Network & Internet or Mobile Network from the settings menu. This section houses the settings for all your mobile network connections.

  3. Choose the SIM Profile
    In this menu, you should see a list of your available SIM profiles. This will include your eSIM and physical SIM profiles. Tap on the profile you wish to use, whether it’s the eSIM or the physical SIM.

  4. Confirm Your Selection
    After selecting the desired SIM profile, confirm your choice to switch networks. Your device will now use the chosen SIM profile for calls, texts, and data services. This switch might take a few moments, so be patient while your device updates its network connection.

Removing or Deleting eSIM Profiles

Renaming eSIM Profiles for Easy Identification

If you no longer need a specific eSIM profile, such as when switching carriers or discontinuing a plan, you can remove it from your device. Keep in mind, though, that once you delete an eSIM, it cannot be reinstalled. You won’t be able to connect through that line anymore, and any contacts linked to it will automatically switch to your preferred line. If your data package is active but not working, do not delete the eSIM in an attempt to fix the issue.

Here’s how you can rename your eSIM profiles:

  1. Access the Settings Menu
    Open the Settings app on your Android device.

  2. Go to Network & Internet
    Navigate to Network & Internet or Mobile Network settings.

  3. Select the eSIM Profile to Rename
    Find and select the eSIM profile you wish to rename. This will show you options for managing that specific profile.

  4. Edit the Profile Name
    Tap on the Edit option (or a similar option based on your device). Enter a new name for the eSIM profile. This name can be anything that helps you easily identify the profile, such as the carrier name, the plan type, or the purpose of the profile (e.g., “Work,” “Travel,” “Personal”).

  5. Save Your Changes
    After entering the new name, save your changes. The profile will now be listed under its new name, making it easier to manage multiple profiles.

Optimizing eSIM Data Usage

A Google Pixel device optimizing eSIM data usage

Managing Data Usage

Effectively managing your data usage is crucial to avoid unexpected charges and make the most of your mobile plan. Here are some comprehensive steps to help you keep track of and control your data consumption:

  1. Use Data Usage Settings on Your Device
    Android devices come with built-in tools to help you monitor your data usage. Go to Settings > Network & Internet or Mobile Network > Data Usage to access these tools. Here, you can set data limits and alerts. Setting a data limit will prevent your device from using more data than you’ve allocated for the billing cycle. Alerts will notify you when you’re approaching your data limit, allowing you to take action before exceeding your plan’s cap.

  2. Regularly Check Your Data Consumption
    It’s a good habit to periodically check your data usage to stay informed about how much data you’ve consumed. Most Android devices provide detailed usage statistics, including daily, weekly, and monthly data consumption. Reviewing this information regularly helps you spot trends and make necessary adjustments to your plan if you find that you’re using more data than anticipated.

  3. Adjust Your Plan If Necessary
    If you consistently find that you’re nearing or exceeding your data limit, it may be worth considering a plan with a higher data allowance. Many carriers offer flexible plans that can be adjusted based on your needs. Contact your carrier to discuss your data usage patterns and explore plan options that better fit your lifestyle.

  4. Use Wi-Fi Whenever Possible
    To minimize data usage, make use of Wi-Fi networks whenever you’re in range. This includes home Wi-Fi, office networks, and public Wi-Fi hotspots. By connecting to Wi-Fi, you offload data consumption from your mobile plan, which helps you stay within your data limits and potentially save on costs. Make sure your device is set to automatically connect to known Wi-Fi networks to make this process seamless.

  5. Monitor App Data Usage
    Some apps can consume significant amounts of data, especially those that stream video or music. Within the data usage settings, you can see which apps are using the most data. Consider restricting background data for apps that use data excessively or adjust their settings to reduce data consumption.

Setting Up Dual SIM Functionality

Utilizing dual SIM functionality on your Android device can offer enhanced flexibility and convenience, particularly if you use multiple numbers or need separate plans for different purposes. Here’s how to set up and manage dual SIM functionality effectively:

  1. Decide on SIM or eSIM Preferences
    Determine how you want to use your dual SIM capability. Decide which SIM or eSIM profile will handle calls, texts, and data. For example, you might choose one SIM for work and another for personal use, or one eSIM for domestic use and another for international travel.

  2. Configure Your Dual SIM Settings
    Go to Settings > Network & Internet or Mobile Network . Here, you’ll find options to configure your dual SIM settings. You can set your preferred SIM for calls, texts, and mobile data. Additionally, you can choose to enable or disable each SIM as needed. This flexibility allows you to manage which SIM is active for different types of communication and data usage.

  3. Customize SIM Preferences
    You can also customize how your device handles incoming calls and messages. For instance, you can set default preferences for which SIM to use when making a call or sending a text. This customization can be particularly useful for managing business and personal communications separately.

Using eSIM for Travel and Roaming

When traveling abroad, eSIM can be a convenient solution to avoid high roaming fees and maintain connectivity. Here’s how to effectively use eSIM for travel:

  1. Research and Select Suitable eSIM Plans
    Before you travel, research eSIM plans that are available for your destination. Many providers, like Global YO, offer regional and local eSIM plans that can be more cost-effective than international roaming. Choose a plan that fits your travel needs, considering factors such as data allowance and coverage areas.

  2. Activate Your eSIM Profile Before Your Trip
    To ensure a smooth transition when you arrive at your destination, activate your eSIM profile before you leave. This way, you’ll be ready to use the local network as soon as you land. Follow the activation instructions provided by your carrier to ensure everything is set up correctly.

  3. Monitor Data Usage While Abroad
    Keep an eye on your data usage while traveling to avoid exceeding your plan’s limits. Use the data usage settings on your device to track consumption and receive alerts if you’re approaching your data cap. If you find that you’re using more data than expected, consider adjusting your plan or finding additional Wi-Fi hotspots to reduce usage.

Security and Privacy Tips

Protecting Your eSIM from Unauthorized Use

Ensuring the security of your eSIM profile is crucial to prevent unauthorized access and potential misuse. Here are some comprehensive steps you can take to protect your eSIM:

  1. Use Strong Passwords and Biometric Security Features
    Start by securing your device with strong, unique passwords. Avoid using easily guessable passwords or simple numeric sequences. Utilize biometric security features such as fingerprint scanners or facial recognition where available. These features add an extra layer of protection by requiring your unique biological traits to unlock your device, making it significantly harder for unauthorized individuals to gain access.

  2. Enable Device Encryption
    Device encryption adds another layer of security by ensuring that your data, including eSIM profiles, is encrypted and protected from unauthorized access. Ensure that encryption is enabled in your device’s security settings. This way, even if someone gains physical access to your device, they won’t be able to read your data without the proper credentials.

  3. Regularly Review Your Account for Unauthorized Activity
    Periodically check your carrier account and eSIM settings for any unusual activity or unauthorized changes. Look out for unexpected changes to your plan or additional charges that you didn’t authorize. If you notice any suspicious activity, contact your carrier immediately to address the issue and secure your account.

  4. Enable Remote Wipe and Find My Device Features
    Use features like Find My Device to locate, lock, or remotely wipe your device in case it gets lost or stolen. This feature can help you protect your eSIM profile and other sensitive information by allowing you to erase all data from your device if you can’t recover it.

Keeping Your eSIM Data Safe

Protecting the data associated with your eSIM is essential to prevent it from being compromised. Here are key practices to keep your eSIM data safe:

  1. Use Reliable Antivirus Protection
    Install reputable antivirus software on your device to protect against malware and other security threats. Regularly scan your device for potential threats and ensure that your antivirus software is up to date with the latest virus definitions. Avoid downloading apps or software from untrusted sources, as these can contain harmful malware or spyware.

  2. Be Cautious with App Permissions
    Review and manage app permissions to ensure that apps only have access to the information they need. For instance, if an app doesn’t need access to your contacts or location, deny those permissions. This reduces the risk of apps accessing your sensitive data, including eSIM information.

  3. Use Secure Connections
    When accessing sensitive information or managing your eSIM profile online, ensure you are using secure connections. Avoid using public Wi-Fi networks for transactions or accessing personal accounts whenever possible. Use a virtual private network (VPN) to secure your connection if you must use public Wi-Fi.

  4. Backup Your Data Regularly
    Regularly backup your device data to a secure location, such as cloud storage or an external hard drive. This ensures that you have a copy of your important information in case you need to restore it. This backup should be encrypted and protected with strong passwords to prevent unauthorized access.

Troubleshooting and Support

Common eSIM Issues and Solutions

Encountering issues with your eSIM can be frustrating, but most problems can be resolved with a few troubleshooting steps. Here’s a guide to common eSIM issues and how to address them:

  1. Restart Your Device and Check Network Settings
    Sometimes, simply restarting your device can resolve connectivity issues and refresh network settings. Power off your device, wait for a few seconds, and then turn it back on. After rebooting, go to Settings > Network & Internet or Mobile Network > SIM Manager and ensure that your eSIM profile is properly recognized and selected. If the issue persists, check for any network settings that may need adjustment, such as network mode or roaming settings.

  2. Verify eSIM Profile Activation and Expiry
    Ensure that your eSIM profile is correctly activated and has not expired. Go to Settings > Network & Internet or Mobile Network > SIM Manager and check the status of your eSIM profile. If the profile shows as inactive or expired, follow the activation steps provided by your carrier. You might need to re-enter activation details or scan a new QR code if the profile has expired or was deactivated.

  3. Check for Carrier-Specific Issues
    Occasionally, issues with eSIM activation or connectivity may be related to carrier-specific problems. Ensure that your carrier supports eSIM on your device and that your plan is active and correctly configured. Check the carrier’s website or app for any service disruptions or maintenance updates that could be affecting your connectivity.

  4. Update Your Device Software
    Make sure your device’s software is up to date. Manufacturers frequently release updates that include bug fixes and improvements for eSIM functionality. Go to Settings > System & Updates > System Update and install any available updates to ensure that your device is running the latest version of its operating system.

  5. Reset Network Settings
    If you’re still experiencing issues, try resetting your network settings. This action will remove all saved network configurations, including Wi-Fi networks and Bluetooth connections, and reset them to their default state. Go to Settings > System & Updates > Reset Options > Reset Network Settings to perform this reset. After resetting, you will need to reconnect to Wi-Fi networks and re-pair Bluetooth devices.

  6. Contact Your Carrier for Assistance
    If problems persist despite trying the above solutions, contact your carrier’s customer support for further assistance. They can provide specific troubleshooting steps based on their systems and may need to check your account or profile settings to resolve the issue. Be prepared to provide details about your device, eSIM profile, and any error messages you’ve encountered.

Where to Get Help and Support

If you need assistance with eSIM-related issues or have questions about your eSIM profile, there are several resources available to help:

  1. Consult Your Device Manufacturer’s Support Resources
    Visit the support website or contact the customer service of your device manufacturer. Manufacturers often provide detailed troubleshooting guides, FAQs, and user manuals that can help address common eSIM issues. Check their support page for relevant articles or contact their support team for personalized assistance.

  2. Reach Out to Your Carrier’s Customer Support
    For issues related to activation, network connectivity, or account-specific concerns, contact your carrier’s customer support. Carriers can offer help with eSIM profile setup, plan management, and troubleshooting network problems. They may also provide updates on any service outages or technical issues affecting eSIM functionality.

  3. Use Online Support Forums and Communities
    Online forums and communities can be a valuable resource for finding solutions to eSIM issues. Many users share their experiences and solutions in these forums, which can offer practical advice and troubleshooting tips. Look for official forums related to your device or carrier, as well as reputable tech support communities.

  4. Visit a Carrier Store or Service Center
    If you prefer in-person assistance, visit a carrier store or authorized service center. Staff at these locations can provide hands-on support and help resolve any eSIM-related issues directly. They can also assist with replacing eSIM profiles or addressing hardware-related concerns.

Using eSIM technology on Android devices brings plenty of advantages, such as convenience, improved security, and the ability to manage multiple carrier profiles with ease. By following the tips shared in this article, you can make the most of these features and get the best out of your eSIM experience.

Uliana Aitakayeva

[email protected]

Uliana Aitakayeva is a tech-savvy traveler with a deep understanding of eSIM technology. As a telecom engineer, she offers practical advice on using eSIMs worldwide. Her posts focus on cost-effective strategies, carrier insights, and regional tips. When not traveling, Uliana enjoys photography and exploring local cuisines.

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